Shipping policy

1. Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days from the date of purchase, excluding weekends and holidays.
  • During peak seasons or promotional periods, processing times may be slightly extended, but we strive to fulfill orders as promptly as possible.

2. Shipping Methods:

  • We offer several shipping options to accommodate your needs, including standard and expedited shipping.
  • Shipping carriers may include but are not limited to UPS, FedEx, USPS, and DHL.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight, dimensions, and destination of your order.
  • To determine the exact shipping cost, please proceed to checkout and enter your shipping address.

4. Estimated Delivery Time:

  • Delivery times vary depending on the shipping method selected and the destination.
  • For domestic orders within the USA, standard shipping typically takes 3-7 business days, while expedited shipping may arrive within 1-3 business days.
  • International orders may take longer to arrive, with estimated delivery times ranging from 7-21 business days, depending on the destination and customs clearance.

5. Order Tracking:

  • Once your order has been dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
  • Tracking information allows you to monitor the status of your shipment in real-time and estimate its delivery date.

6. Shipping Restrictions:

  • We currently ship to USA.
  • Please note that certain items may be subject to shipping restrictions due to size, weight, or legal regulations.
  • If your order contains restricted items, we will notify you promptly and provide alternative options if available.

7. Shipping Address Accuracy:

  • It is the customer's responsibility to provide accurate shipping information during checkout.
  • Please double-check your shipping address to ensure timely and accurate delivery.
  • We are not responsible for packages that are undeliverable due to incorrect or incomplete addresses provided by the customer.

8. Shipping Delays:

  • While we make every effort to deliver your order within the estimated timeframe, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or global events.
  • We appreciate your patience and understanding during such instances and will strive to keep you informed of any delays affecting your order.

9. Lost or Damaged Shipments:

  • In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately.
  • We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for the affected items.

10. Shipping Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice.
  • Any changes to our shipping policy will be reflected on this page, so we encourage you to review it periodically for updates.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at info@buzzdeal.store